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This privacy policy sets out how we use and protect the personal information you supply when you use our website - and when making a booking or general enquiry.

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We always take your privacy and security matters seriously. Our website uses industry standard SSL

encryption throughout. All areas of our business comply with UK Data Protection Act 1998 and EU GDPR

2018 legislation. We do not participate in the disclosure or resale of customer data. No invasive tracking or

targeted advertising happens on this website. We only engage in the collection of data essential to facilitate

in providing products or services to you in a safe and efficient manner. We are committed to ensuring that

your privacy is protected. Any information you provide while using this website will only be used in

accordance with this privacy policy. We may review and change this policy in the future and will update this

page accordingly.

This policy is effective from 1st August 2019.

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The information we collect when you make a booking or general enquiry​

We collect some or all of the following information:

• Your name

• Email address

• Telephone number 

• Other relevant information in response to your requests and processing your booking or general

enquiry.

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How we use this information

This information is used to understand your needs and requirements to provide you with the best possible

service and holiday experience with specific reasons:

• Booking and administrative record keeping.

• Marketing promotion - from time to time we send promotional emails or other information we think you will find of interest. You always have the option to unsubscribe from further correspondence.

• Market research - we may use your information to contact you for feedback about your holiday experience. We will only contact you by email and you will always have the option to unsubscribe from further correspondence.​

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Security of your information

We are committed to ensuring that your personal information is secure. We have put in place management

procedures and both physical and electronic security measures to safeguard your details and comply with

General Data Protection Regulations 2018.

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Keeping control of your personal information

We will never pass on your personal information to third parties unless we have your permission, or are

required by law to do so.

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Third party booking websites

As an option, we use Cool Camping in connection with bookings. This means your personal information will

be held on record with them. We have a written agreement with Cool Camping about how it protects your

personal information. They have their own Privacy Policy on their website that can be viewed here.

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The Greener Camping Club​

In order to stay with us you need to be a member of the Greener Camping Club. We may enrol you at the

point of booking, or you may already be a member. We have a written agreement with the Club about how

your information may be used. Please see here for more information. The Greener Camping Club only

records your name and email address.

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Website cookies

Like most other websites, our website uses small tracking cookies and other services to enhance your

browsing experience - and to help you use our website. You can learn more about tracking cookies here.

You are free to opt-in or opt-out of non essential tracking cookies, however you may encounter a

downgrade in website functionality if you choose to opt out. Cookies do not give us access to your

electronic device or any other information about you.

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Links to external websites

Our website has links to external websites that we think maybe of interest to you. However we can not be

held responsible for the content of those websites or for any personal information you provide whilst visiting

these websites.

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Access to your personal information

Under the Data Protection Act 1998, you may request details of personal information we hold about you. If

you would like a copy of the information we have, please write to us at this address: Finchingfield Camping, Howe Street, Finchingfield, Essex, CM7 4JB

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